FAQ

FAQ

How do I log in to www.econoco.com?

If you are not an existing Econoco customer, you must fill out the New Customer Application.

After you submit the application, an Econoco customer service representative will contact you with your new log-in information.

Existing customers must enter your User Names and Passwords at the top right of the website.

If you are an existing Econoco customer and your log in information is not working, please contact customer service at 800.645.7032

What’s the My Account page?

Once you have registered, you can access your account at any time by clicking on the My Account link at the top of the page. There you can update your billing address information, your contact information, you can review and edit your customer database, you can also review your saved quotes and you can change your account password.

When will my order be delivered?

Generally, our couriers will attempt delivery anytime between 7 a.m. and 9 p.m. Monday to Friday (except Bank Holidays). However, it really depends on your chosen shipping method.

How can I check whether an item is in stock?

Stock availability is shown on each product page by hovering over the "Check Stock" link next to the large red "ADD TO ORDER" button. It will also show you the dates upon which the stock will to arrive in our warehouse.

I'm looking for an item not listed on your web site, what can I do?

You can try using alternate terms in the search function at the top of the website.

If you are still having trouble finding an existing item, please contact customer service at 800.645.7032.